We have kept our prices unchanged for three years through careful cost reductions and efficiency improvements. But as costs continue to increase everywhere we must now make necessary changes to maintain our high quality products and timely order fulfillment. We will be raising prices approximately 10% on some products including Hydrant Buddy starting January 1, 2024.
We have a 30-day return policy, which means you have 30 days after receiving an item to request a return of the item.
To be eligible for a return, an item must be in the same condition as when you received it.
To start a return, please contact us at email@example.com.
Please inspect your order upon receipt and contact us immediately if an item is defective or damaged or if you receive the wrong item. We want to address issues promptly. Contacting us immediately will help us do that and ensure eligibility for refund under our 30-day return policy.
Once we have received and inspected a return, we will let you know whether the refund is approved. If approved, we will make the refund by your original payment method and notify you when we have done that. Please note that your receipt of a refund will be subject to the time it takes your bank or credit card company to process and post the refund.